Help Desk Management System

Managing an organization in this competitive market is one of the most challenging tasks. But, if we can think of new ways to reduce the overheads causing the difficulty than it might turn it into a joy ride. Keeping in mind we have designed our Help Desk. Its a Help Desk for every organization that will efficiently manage all the issues that act as obstruction in the process of smooth running of the firm. Following a systematic approach to manage issues, we have designed a software that will intelligently cross check every issue and send them to proper queues so that they can be worked upon instantly. The resolving process has been designed such that optimum use of the available resource would be done in minimum time.

Help Desk features include:

• Maintenance of issue queue.
• Proper Dispatch of issue to its respective administer.
• Maintenance of issue status.
• Maintenance of issue log.

Help Desk is one of those basic software solution that is required in almost every firm in one way or the other. However our aim is to provide a powerful issue resolving system which led us to Help Desk. Developed on the latest technological platform Help Desk is the best among the rest when it comes to efficiently manage even the smallest fuss of the firm.